How to Check If Spotify Servers Are Down Or Are Set Offline

Published on 23.05.2024 by TF

Spotify is, without a doubt, the most popular streaming platform, making it a great platform for boosting your Spotify popularity. With the right strategy, you can easily grow your Spotify playlist followers. On the other hand, if you are a listener, you can be assured of an unmatched streaming experience.

However, there are times when it won't work as desired. At other times, Spotify will appear offline. This can mainly be attributed to several issues which we will discuss in this article. We will also provide you with easy troubleshooting tips to deal with these issues.

How to Deal With Spotify Set to Offline

If you are a Spotify user, you might notice that your Spotify is set to offline by default. This can be attributed to several issues.

Slow Internet Connection 

If your internet connection is a bit unstable, Spotify may find it hard to establish a connection. The app might show Set to Offline in such an instance. You need to check your device's internet connection to troubleshoot the issue. Follow these steps when doing so on a desktop device:

  1. If you are using a Windows device, click on the Wi-Fi icon. On Macs, the Wi-Fi icon is usually located at the top right corner.
  2. When you click the Wi-Fi option, you will see the toggle button that allows you to turn it on and off.
  3. Turn on the Wi-Fi network. After it has been fully turned off, you can toggle it again to turn it on.

This will allow your PC to connect to the best Wi-Fi network possible, providing you with a seamless streaming experience. You can now reopen the Spotify app to check if the issue has been solved.

Firewall Blockages

If you have installed an antivirus, it might sometimes block the Spotify app, causing Spotify to set itself as offline. To check and solve the firewall blockage issue, follow these steps:

  1. Open the dialogue box by clicking on Windows + R.
  2. Enter the word “firewall. cpl” and press Enter. This will take you to the firewall settings on your device.
  3. You will also see a menu on the left hand, allowing you to access an app through Windows Defender.
  4. By clicking on the option, you will see the Allowed App list.
  5. Click on Change Settings, and search for Spotify.exe.
  6. In the next step, check the option to set to Private and Public.
  7. Click OK.

Lots of Cache Files 

Cache files play an important role in helping your favorite music app understand your preferences. However, they can also create clutter that can be pretty difficult for Spotify to handle, making it go offline. To solve the problem, you need to give your PC a bit of cleaning. Here are the steps you need to follow:

  1. On your PC’s search bar, type “%appdata%” and click Enter.
  2. Click Local, followed by Select Package.
  3. Search for the Spotify file, which should be something like SpotifyAB.SpotifyMusic_zpdnekdrzrea0.”
  4. Click on Local Cache, Select Spotify Folder, and Click on Data.
  5. Delete all files, and you will have cleared the cache clutter.

To clear the cache on your mobile device, you can follow these steps:

  1. Go to your phone's default settings.
  2. From the list of apps provided, select Spotify.
  3. After opening the app, you will have the option to Force Stop it.
  4. On the same page, search for storage and cache.
  5. Click Clear Cache.
  6. You can now restart the app.

Data Mode Turned On

When you turn Data Mode on, you limit the amount of data your phone can use. If the Spotify app uses more data than the limit, it might set itself to offline mode. If this is the issue, you can solve it by allowing your phone to use unrestricted data. To do that:

  1. Visit the Spotify App info page, then Settings.
  2. Scroll until you find Mobile data and Wifi.
  3. Select the last option, which is unrestricted data.
  4. If this is switched on, you can switch it off.

Spotify Server is Offline

As noted earlier, Spotify may not be working because its server is down. The first step is to determine if the Spotify server is down. Confirm if it’s only you who is affected by the issue, or if other users are facing the same problem. Here are ways to check if Spotify servers are down:

  • Visit the Spotify Status Page on X. You can also visit their official Spotify handle to see if they have an update.
  • Use a third-party status checker. Third-party sites that share information on the status of major sites include Outage, Report, and Downdetector.
  • Spotify Facebook page. Like X, Spotify will also issue an update on its official Facebook page confirming whether its services are down or not.

Simple Spotify Troubleshooting Tips

So, what do you do if you find that the Spotify server isn't down? Here are a few steps you should follow to resolve the issue: 

  • Confirm your account status. First, you want to ensure your Spotify account is in good standing. Have you paid for the subscription? If not, you will not receive the service, no matter how hard you try.
  • Device setting. You want to check your phone's settings to ensure that it is not set to Airplane mode. When in this mode, it will disable all device activities. If you accidentally put your phone in this mode, it will disable all phone calls, texting, and internet activities. To deactivate airplane mode, go to the settings menu. If airplane mode isn't on, it will be grey in color. But if it is on, you can now turn it off.
  • Buffering problems. If your phone keeps on buffering, it could be that you have limited your data. This can happen if you have a high-speed data allotment or are in an area without a 5G network.
  • Other issues. In addition to the above, you can check for other things like internet errors, computer bugs, or internet connection problems. If these are the issues, you can check if the Spotify app requires an update. You can also check your internet connection settings.

How to Solve Spotify Music Stuttering

You might notice that, at times, the music on Spotify is stuttering or keeps playing and stopping. Also, you may not hear any music from the app even though it is playing. When that happens, you can try a few troubleshooting tips to solve the problem:

  • Connect a Bluetooth device. You may need to check if you are close enough to your Bluetooth headphones or sticker.
  • Headphone debris. Check if your headphones are blocked with debris, as this could affect the sound. If this is the issue, you can clean them with a soft cloth before trying again. Also, if your headphones are broken, this may cause the issue you are experiencing.
  • Disable hardware acceleration. Hardware acceleration setting helps weaker devices to stream. When it's running, it can affect the sound. Therefore, you can consider disabling it.
  • Use the same volume. Setting your Spotify to play all tracks at the same volume can affect the sound. Therefore, consider disabling this setting to see if it improves the sound.
  • Restart Spotify. To do that, try uninstalling and reinstalling the app. By installing the app afresh, you can fix some of the common bug issues.

How to Find Your Missing Playlist On Spotify

If you cannot find your favorite playlist, you shouldn't panic. You can try these troubleshooting tips:

  • Confirm your Spotify account. If you have several Spotify accounts, you need to confirm that you are logged into the correct one. If you logged in using Facebook, log in using the same. If you use email, use it to log in.
  • Recover your deleted playlist. Another reason could be that you accidentally deleted the playlist. Fortunately, you can get it back, as Spotify backs up all the playlists you make.

How to Troubleshoot Songs Not Downloading

With a Spotify account, you can download songs to listen to them later offline or even use them for your Spotify marketing. However, at times, you might encounter a problem where the app doesn’t download songs for offline listening. When that happens, you can follow the following steps:

  • Check your internet connection. To download songs from Spotify, you need to be connected to the internet.
  • Check your device memory. If your phone’s memory is full, you will be unable to download songs from Spotify. To solve the problem, uninstall any app you don't regularly use.
  • Ensure you haven't exceeded the device limit. As of now, every Spotify account is only allowed to download songs to a maximum of five devices. Therefore, you need to countercheck to ensure you haven’t exceeded this limit.

Remember that in order to keep your Spotify Premium account active, you need to go online at least once every 30 days. Failure to do so will result in your downloads being removed.

Conclusion

Spotify has transformed how we listen to our music. With anyone able to stream music on the platform free of charge, it’s great to have on your phone. On the other hand, if you are an artist, you can grow your Spotify plays and become successful

However, there are times when Spotify will not work well. So, what do you do in such a situation? You can either check if the Spotify server is down. If not, you can try one of the above troubleshooting tips. We also recommend you check out our Spotify advertising tips.